Cookie policy/

In common with many other websites, we use standard technology called 'cookies' on our website. Cookies are small pieces of information that are stored by your web browser on your computer's hard drive and they are used to record how you navigate this website on each visit.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

We use the following cookies:

• Strictly necessary cookies: these are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart.
• Analytical/performance cookies: they allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies: these are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies: these cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

We monitor your use of this Site through the use of cookies and similar session tracking software:

• to research, provide statistical analysis and behavioural analysis to help us better understand your requirements and interests and improve the content on this Site and make your online experience more efficient and enjoyable
• to track your activity on our Site
• to recognise you whenever you visit this Site and collect data as you navigate through and interact with the Site. This may include certain information about how you have reached this Site, the device you have used I.e. Desktop, Tablet or Mobile, browsing actions and patterns, including, internet protocol (IP) address you have used, the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time), browser type and version, time zone setting, location, plug-in, operating system and platform, pages and services viewed, searched for or purchased, page response times, download errors, length of visit to certain pages, page interaction (scrolling, clicks, mouse-overs) and methods used to browse away from the page and any phone number used to call us.

Your Information

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Keeping your data secure

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Monitoring

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance and training.

Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

• give consent on his/her behalf to the processing of his/her data
• receive on his/her behalf any data protection notices

Third party sites

Our Site may contain links to other sites, such as social networking platforms. Please be aware that we do not endorse and are not responsible for the privacy practices of such other sites. The Privacy Policy presented here does not apply to such sites. If you have any questions about these other companies' data practices, you should review their privacy policies.

Your rights

You can withdraw your consent and opt out of receiving marketing emails from Sweat Creative, by following the instructions in our marketing email.

Please note that if you decide to opt out it may take a few days to process your opt-out request and that you may continue to receive promotional or marketing materials during this time. Also, please note that opting out of receiving will not preclude us from sending you other types of non-promotional messages, such as emails relating to services we supply to you.

You have a right to access, rectify or erase personal data we hold about you. You also have a right to restrict processing of your personal data, right to object to profiling for marketing purpose and right to data portability. If you are the customer and you would like to find out more about your rights or exercise your rights, please call us on +44 207 7290066. If you are current or previous employee, and you would like to find out more about your rights or exercise your rights, please call us on +44 207 7290066.

Alternatively, you can write to us:

Sweat Creative Ltd, Flagstones, Andrews Hill, Billingshurst RH14 9JT, United Kingdom

We will provide information to you free of charge and we aim to respond to you within 30 days.

If you are not satisfied with our handling of your data, you also have a right to lodge a complaint with supervisory authority by writing to the Information Commissioner’s Office at the following address:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

You can also contact the Information Commissioner’s Office using their online form: https://ico.org.uk/concerns/handling/

Contact

We welcome your feedback and questions. If you wish to contact us, please write to us at Flagstones, Andrews Hill, Billingshurst RH14 9JT, United Kingdom or 07800 888018.

Changes to our Privacy Policy

This Privacy Policy was last updated in August 2018. Any changes we may make to our Privacy Policy in the future will be posted on this page. Please check this page for any updates or changes to our Privacy Policy.